Privacy policy

Nine hours (hereinafter referred to as “our Company”) has set forth the following Privacy Policy for the purpose of exercising the proper management of personal information (which refers to the term “personal information” defined in the Act on the Protection of Personal Information (hereinafter referred to as “the Personal Information Protection Law”). The same shall apply hereinafter.) pertaining to the services offered at the accommodation and our website managed by our Company. Our Company is observing our accommodation with surveillance cameras for disaster prevention and security. Thank you for your understanding in advance.
nine hours Inc. March, 2020

Purpose for using the personal information

The Company will acquire personal information to the extent necessary for the accomplishment of the following purpose of use.

  1. Accommodation, day use service, shower service, and other associated services

  2. Accommodation reservation service

  3. Confirmation of reservation, settlement of the amount, notice in relation to the shipment of products, guidance

  4. Delivery of the latest information, products, service information etc., advertising, publicity, and market survey

  5. Market survey and product development that includes market analysis

  6. Improvement of the company’s website and service/product offering

  7. Monitoring supervision and recording of surveillance cameras installed in the accommodation for disaster prevention and security purposes

Provision of Personal Data to Third Parties

The Company will not provide the acquired personal information to third parties without the prior consent of the individual except as provided in applicable laws and regulations. In the case of request for the disclosure by public agency such as court and police, we may submit the footage of the surveillance cameras to corresponding public agencies.

Matters regarding entrustment

When we provide a certain portion of obtained personal information to external third parties for consigned operations within the extent necessary to accomplish the purposes of use, we execute agreements with the consigned companies which oblige them to control personal information in a legal and proper manner, and we will also offer the necessary and relevant supervision of the consigned companies.

Personal information management

The Company will endeavor to prevent unauthorized access to personal information as well as the loss, destruction, alteration or leakage, etc., of personal information.

Inquiry about personal information

The Company will endeavor to respond using the point of contact below when there is a request in person for disclosure, correction, deletion, and discontinuation of use, regarding the personal information handled by the Company. For any consultations, as well as inquiries regarding handling of personal information, please contact us via the said point of contact.


nine hours Inc.
3-19-1 Kanda Nishiki-cho, Chiyoda-ku Tokyo, 101-0054
e-mail: info@ninehours.co.jp
Tel: +81 50-1720-5181 Fax: 03-6721-5962
Division in charge: Administration Division

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